How about changing the ‘process’ itself?

When we begin our work for a client, replicating the latter’s existing work methods is usually the norm. More often than not, our team begins to ask questions, the most important of which tends to be “So What?” This eventually leads to changes in the process or techniques adopted. (more…)
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The Rise of the Sell-side COO

Four years back, on a trip to New York to meet prospects and clients, I had a rare meeting with someone with the title “COO – Research”. Most of my meetings till then would be with Heads of Research on the sell-side and CIOs or senior portfolio managers on the buy-side. I therefore hoped for a pleasant surprise in my meeting with this COO.

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